iOffice corp OÜ (website url address: https://www.ioffice.ee ) appreciates your business and trust. We are ESTONIA/ EU registered company, creating digital services and products to enhance your digital business and website building experience. Please read this Privacy Policy, providing consent to both documents in order to have permission to use our services.
We are Estonian registered company and operate web servers hosted in Zagreb/Croatia and Nuremberg/Germany. Our server provider adheres to the EU/US “Privacy Shield”, ensuring that your data is securely stored and GDPR compliant.
If you register on our website, we store your chosen username and your email address and any additional personal information added to your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit this information.
To receive service/product support, you have to purchase one or more services from our company. Outside of services agreed in offer we don’t provide teaching how to use internet, web, email services…
If you have registered on our website and have a valid support account, you can submit support tickets for assistance. Support form submissions are sent to our third party ticketing system. Only the data you explicitly provided is sent, and you are asked for consent, each time you want to create a new support ticket. Ticketing system adheres to the EU/US “Privacy Shield” and you can see their privacy policy there.
When you submit information thought the contact form on our site at page CONTACT it will be sent to our CRM data processing partner HubSpot and sent to our company email server at Google.
And also record the IP address and browser user agent string to help spam detection.
HubSpot adheres to the EU/US “Privacy Shield” policy and you can find more information about this here: HubSpot Privacy Policy
These submissions are only kept for customer service purposes they are never used for marketing purposes or shared with third parties.
Information submitted through the newsletter form on our site is sent to our newsletter company bulk email provider, hosted by Mailchimp. Mailchimp adheres to the EU/US “Privacy Shield” policy and you can find more information about this here: Mailchimp Privacy Policy.
These submissions are only kept for marketing, promotions, more information purposes they are never shared with third parties.
We use Google Analytics on our site for anonymous reporting of site usage. So, no personalized data is stored. If you would like to opt-out of Google Analytics monitoring your behavior on our website please use this link: Google Analytics Opt-out.
We use your personal information in the following cases:
Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged-in to that website. Below you can find a list of the services we use:
The Facebook page plugin is used to display our Facebook timeline on our site. Facebook has its own cookie and privacy policies over which we have no control. There is installation of Facebook Pixel – cookies from Facebook to have more information regarding our ads on Facebook/Instagram and who visit our web site following our ads. See their privacy policy here: Facebook Privacy Policy .
The Instagram page plugin is used to display our Instagram timeline on our site. Instagram has its own cookie and privacy policies over which we have no control. There is no installation of cookies from Instagram and your IP is not sent to a Instagram server until you consent to it. See their privacy policy here: Instagram Privacy Policy
We use the Twitter API to display our tweets timeline on our site. Twitter has its own cookie and privacy policies over which we have no control. Your IP is not sent to a Twitter server until you consent to it. See their privacy policy here: Twitter Privacy Policy .
We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.
We provide you with the choice to accept this or not, we prompt consent boxes for all embedded content, and no data is transferred before you consented to it.
The checkboxes below show you all embeds you have consented to so far. You can opt-out any time by un-checking them and clicking the update button.
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymized tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.
If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself.
If you are a client with a registered account, your personal information can be accessed by:
We use multi-layered security strategies to help improve our network security
We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc. The only exceptions to that rule are for partners we have to share limited data with in order to provide the services you expect from us.
When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.
If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personal identifiable information is not captured/hijacked by third parties without authorization.
In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.
If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.
You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).
If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.
Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard. EXOND permits residents of the European Union to use its Service. Therefore, it is the intent of EXOND to comply with the European General Data Protection Regulation. For more details please see here: EU GDPR Information Portal.
EXOND may post links to third party websites on this website. These third party websites are not screened for privacy or security compliance by EXOND, and you release us from any liability for the conduct of these third party websites.
All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties, unless you explicitly click on them.
Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. EXOND bears no responsibility for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service for each site you visit through third party links.
At times it may become necessary or desirable to EXOND, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.
Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.
We may amend this Privacy Policy from time to time. When we amend this Privacy Policy, we will update this page accordingly and require you to accept the amendments in order to be permitted to continue using our services.